Is there really an Aldo?
Aldo Maiorana, besides being a local icon, is still our primary roaster, barista, baker, delivery guy, and brand ambassador. We recently convinced him to take one day off a week, however, that remains a work in progress.
Where are you located?
You can find the cafe Greenport, NY, a historic seaport village located on the North Fork of Long Island. With a deep harbor, it was once a major whaling port and later a huge oystering center. In 2011, Forbes magazine named Greenport one of the prettiest towns in the United States. Today, it’s the epicenter of the North Fork and, we think, the home to the best coffee anywhere.
Where else can I get your coffee and baked goods?
In addition to our café and this site, you can enjoy Aldo’s coffee at these amazing restaurants: The North Fork Table & Inn, Noah’s, The Frisky Oyster and First & South. You can also buy our beans and biscotti at Harbor Market & Kitchen in Sag Harbor and 8 Hands Farm in Cutchogue.
Is your coffee organic?
All of our coffee is certified organic. In fact, if one of your favorites is suddenly unavailable, chances are it’s because we couldn’t find an organic version from our supplier.
How do you choose your beans?
Aldo himself selects and sources all our beans either for their characteristics for a single-origin cup or for the way they work together in our special blends. We're always on the lookout for something interesting, exciting, and delicious. Like wine grapes, coffee bean change with terroir, grower, weather, and season.
What size bag does your coffee come in?
Unlike many roasters, we still sell a full pound (16 ounces) of coffee. We find that to be the ideal amount for two people for a week or one person for two weeks.
What if I don't have a grinder?
Grinding your coffee for each use is the very best way to experience your beans. However, if that’s not an option, we’ll happily grind your beans to your specifications. If you need grinder guidance or recommendations, please contact us at email@example.com.
What's the best way to store my coffee?
First and foremost, we recommend you only buy what you can consume within a week or two so as to maintain the integrity of the coffee. Heat, light, humidity, and oxygen all accelerate the deterioration of your coffee's flavor and aroma by damaging the delicate coffee oils. Keep whole beans in the bag they came in—making sure to eliminate all the air and seal it tightly each time—and store in a cool, dry place. Because our beans are roasted no more than 24 hours before you buy them, they will be at their very best for a full two to three weeks. Finally, whole beans will last longer than ground, which is one of the reasons you may want to invest in a good conical burr grinder and grind for each use.
What’s the best way to brew my coffee?
All of our coffee can be brewed by multiple methods, from pour over and percolator to espresso and French press. We encourage you to enjoy it with any method you prefer. Regardless of brewing method, we recommend you use cold, fresh water and the appropriate grind. If you have any questions on brewing we’re happy to provide guidance at firstname.lastname@example.org.
When will my coffee ship?
We do our best to roast and ship within 24 hours of receiving your weekday order (those received Friday through Sunday will ship out on Monday). We ship via USPS Priority Mail and most orders arrive in two days or less. You’ll receive a tracking number via email as soon as your order ships. If, for any reason, your chosen coffee isn’t available, we’ll let you know when you can expect it to be roasted. And if it’s truly a coffee emergency, we’ll suggest an alternative.
Why can't I order frozen scones?
Unfortunately, even with dry ice, we can’t be sure our pecan raisin scones will arrive frozen, so to ensure the integrity of the product we only offer them baked. Your scones will be baked the day they ship; you can expect delivery in two days or less. While you can enjoy the scones as is, you can also put them in a very hot oven for just a couple of minutes to remove any effects of humidity. DO NOT attempt to warm them all the way through as that will cause them to dry out.
Is shipping included?
What is your return policy?
Our coffee and baked goods are perishable and usually roasted or baked to order, so we're unable to accept returns. However, we want you to be happy with your purchase! Please contact us at email@example.com within 15 days of purchase if there was an error with your order, or if you are dissatisfied. We’d love to help you find something you'll love.
Do you ship to my country?
Purchases made through this site are currently available for shipment to addresses within the United States and Canada only.
Do you offer coffee subscriptions?
We are currently testing a coffee subscription program. If you're interested in a bi-weekly or monthly Aldo's coffee subscription, please contact us at firstname.lastname@example.org.
Can you send me beans to review for my magazine/blog/podcast/etc?
Absolutely. All press inquiries should go to A.J. (AJ@aldos.com), who will be happy to provide information and samples.